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Data & Analytics

Data is a company's most important asset. Understanding how, when, and where customers are engaging with products and what they are doing with them is crucial for decision-making in any business. Learn how Discover is using data and analytics to make better decisions for its customers.
TECH | CLOUD
GenAI Case Study: How Discover Reduces Risk with GenAI
TECH | APP DEV
How Using Data Effectively Drives Customer Delight
TECH | APP DEV
7 Lessons for Developing a Customer Personalization Engine
WHAT'S NEW
New Open-Source Project Enables Better Management of Your Disparate Data Systems thumbnail
TECH | OPEN SOURCE
New Open-Source Project Enables Better Management of Your Disparate Data Systems
Multiple Authors | December 17, 2025
The ODS Framework enables you to get a quick view of all open source and proprietary software in your enterprise. We recently open sourced it to open it up to more use cases and development.
  • Open Source
New Login Component Unifies Customer Experience thumbnail
TECH | APP DEV
New Login Component Unifies Customer Experience
Anthony Zanotti | November 02, 2025
“In the summer of 2024 a new, modernized backend for web and mobile login reduced millions of customer errors annually. And last month, the second phase of the project, a new universal login component (ULC), launched. Learn how we did it & the results we're experiencing.”
  • Application Development
Effectively Manage Your Software Bill of Materials with the Operational Data Store Framework thumbnail
TECH | OPEN SOURCE
Effectively Manage Your Software Bill of Materials with the Operational Data Store Framework
Bryce Curtis | June 18, 2025
The ODS Framework enables you to get a quick view of all open source and proprietary software in your enterprise.
  • Open Source
Discover Donates OCR Technology to FINOS thumbnail
TECH | OPEN SOURCE
Discover Donates OCR Technology to FINOS
By Discover Technology Staff | June 17, 2025
Discover continues its commitment to open source by donating ML-based optical character recognition technology to the Fintech Open Source Foundation.
  • Open Source
3 Keys to Unlocking Operational Efficiency: Automation, AI & Modernization thumbnail
TECH | AUTOMATION
3 Keys to Unlocking Operational Efficiency: Automation, AI & Modernization
Sathishkumar Palanisamy | April 29, 2025
Learn how automation, AI, and technology modernization efforts will increase operational efficiency in your organization.
  • Automation
6 Fintech Trends to Watch for in 2025 thumbnail
TECH | CLOUD
6 Fintech Trends to Watch for in 2025
Angel Diaz | January 29, 2025
I'm most excited about the fintech trends that I believe will help Discover deliver faster, more secure, resilient technology that benefits our customers. Here are the 6 trends that I see taking off in 2025.
  • Cloud
3 Steps to Optimizing Cloud Costs thumbnail
TECH | CLOUD
3 Steps to Optimizing Cloud Costs
Emily Mitchell | December 10, 2024
How Discover got serious about reducing cloud costs to save $20M+
  • Cloud
How Discover completed a technology and cultural transformation thumbnail
TECH | CLOUD
How Discover completed a technology and cultural transformation
Emily Mitchell | November 21, 2024
This post highlights Discover's migration journey, focusing on the technology changes and updates we made, the steps we took to ensure adoption at the enterprise-wide level, and the benefits we’ve experienced so far from our transformation journey.
  • Cloud
New Open-Source Tool Improves Optical Character Recognition Technology thumbnail
TECH | OPEN SOURCE
New Open-Source Tool Improves Optical Character Recognition Technology
Emily Mitchell | September 30, 2024
Learn about a new tool from Discover that improves Optical Character Recognition technology to handle in-clearing process errors.
  • Open Source
Generative AI: Balancing security with innovation thumbnail
TECH | OPEN SOURCE
Generative AI: Balancing security with innovation
By Discover Technology Staff | January 09, 2024
Learn how Discover is embracing GenerativeAI in a thoughtful, intentional, security-focused manner.
  • Open Source
How Prioritizing Training and Mentorship Retains Talent thumbnail
TECH | CLOUD
How Prioritizing Training and Mentorship Retains Talent
Emily Mitchell | November 30, 2023
As companies compete over the best talent, how do you attract and retain top talent? One approach Discover takes is to attract great people and equip them with the skills to do the job.
  • Cloud
Using Generative AI to Improve Our Award-Winning Customer Experience thumbnail
TECH | OPEN SOURCE
Using Generative AI to Improve Our Award-Winning Customer Experience
Jeff Stone | September 20, 2023
Learn how Discover is using generative AI to create a better customer experience by empowering our call center agents.
  • Open Source
  • Video
People, Processes, and Technology Shine Bright on the Road to Digital Transformation thumbnail
TECH | OPEN SOURCE
People, Processes, and Technology Shine Bright on the Road to Digital Transformation
Angel Diaz | September 07, 2023
How Discover has revolutionized its approach to product, platform, and customer delight.
  • Open Source
Meet Natasha Perez | Senior Manager of Product thumbnail
PEOPLE
Meet Natasha Perez | Senior Manager of Product
By Discover Technology Staff | June 15, 2023
Meet Natasha Perez, passionate product leader and customer advocate.
  • Application Development
Developer Profile: Smriti Jaiswal | Infrastructure Engineer thumbnail
PEOPLE
Developer Profile: Smriti Jaiswal | Infrastructure Engineer
By Discover Technology Staff | February 22, 2023
Meet Smriti Jaiswal, cloud platform specialist who is dedicated to continuous improvement through data and analytics.
  • Cloud